Shutter problems
When a shutter panel won't close properly
A shutter panel that will not close is usually caught on something, has dropped on its hinges, or has a magnet or catch out of line. Check first that nothing is in the way, that the louvres are fully open while you close the panel, and whether the panel sits lower at its outer edge than it used to. Most of these are quick adjustments.
If the panel rubs along its whole edge, or the frame has moved away from the wall, the cause is usually moisture or loose fixings, and that is a job for a fitter.
Quick checks you can do
Start with the simple things before touching any screws.
- Tilt the louvres fully open, then close the panel: closed louvres can catch the frame
- Look for curtains, cables, window handles or ornaments in the way
- Check the tilt rod is not hooked over the frame edge
- Look along the bottom edge: is the outer corner lower than the hinge side?
- Check the magnets or catches line up when the panel meets the frame
Dropped panels and hinges
Panels are heavy and hang from hinges fixed to the frame. Over time the screws can loosen, especially on wide panels opened often, and the outer edge drops so it drags on the sill or frame. Gently tightening loose hinge screws with the correct screwdriver often lifts it back. Do not overtighten, particularly on hardwood, or the thread will strip. If the screw spins without gripping, stop and call us.
Magnets and catches
Most shutters close against small magnets or catches in the frame. If one has shifted, the panel will spring back open or sit proud. Magnets can sometimes be nudged back into line, but replacement parts should match the shutter's own system, so ask your supplier for the correct part.
Moisture and swelling
Hardwood moves with humidity. In a steamy room or on a cold wall with condensation, panels can swell and rub along their edges. Improving ventilation often helps over a few dry days. If it keeps happening, a waterproof ABS shutter is the long term answer for that room. Do not plane or sand a painted panel yourself, as it exposes bare timber to more moisture.
When the frame has moved
If gaps have opened between the frame and the wall, or the frame is no longer square, the panels will never close cleanly until it is refixed. This can happen after building work, plastering or a settling wall. A fitter needs to release, repack and refix the frame so it is square again.
Getting it looked at
We repair and adjust blinds and shutters, including ones we did not supply where parts are still available. Our own installations carry a 5-year fitting warranty, so if we fitted your shutters, tell us and we will check it under that. Louvres that drop on their own are a different fault, covered in our drooping louvres guide.
The short version
Check louvres, obstructions and hinges first; frames and swelling need a fitter.
Shutter problems: quick answers
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